FAQs

I would like to book a class as a gift for someone – is this possible?
Yes, you can book either an individual space in a group session or a private lesson. Feel free to contact us for availability. Please note that if you book a scheduled class on their behalf, we will be unable to change the date or refund you if the recipient of your gift cannot make it. Please check our terms and conditions before you book.
We would also recommend that you purchase one of our gift vouchers instead. This way the recipients can choose the preferred date and class from our range of classes. The vouchers are valid for 12 months after purchase.

If I wish to cancel my booking, how does it work ?
Bookings are non-refundable and non-transferable, to a different class date, so please make sure you can attend the class before you book. Alternatively, you may ask a friend or family member to replace you. Please kindly inform us of any replacements.
Please read our full Terms and Conditions here.

Do you have vegan/vegetarian dishes available?
Yes – When there is a mixed class, we will cook vegan/vegetarian dishes separately. Please advise us of your food preferences when you book the course. There are many dishes that can become vegan/vegetarian by replacing meat or fish with soy products. Please let us know your preference on alternative ingredients so we can prepare for your dietary requirements.

Do you cater for guests who have food allergies?
We will try to accommodate for special dietary requirements whenever possible, however we require as much notice as possible in order to do so. Please add your note when you book online to let us know what your dietary requirements are. Please be aware that some classes are easier to alter than others.

I would like to arrange a special event for a group. Is this possible?
Yes – if you are planning a surprise birthday party, team/corporate event, social occasion or celebration, we will be very happy to create your bespoke special cooking event! Just drop us a line by email at classes@atsukoskitchen.com with as much information as possible, and we will respond with a quotation.

Is the venue accessible to wheelchairs?
Our in-person classes take place on our top floor which unfortunately is only accessible by stairs.

Are the classes suitable for children?
We welcome all ages, however if your child is younger than 14 and would like to attend, they must be accompanied by a parent or guardian.

The class length requires intense and sustained focus for younger kids.

What should I wear or bring with me to the class?
Please wear comfortable clothes and closed-toed shoes. You can also bring your own apron if you wish.

We will provide you with all of the ingredients and tools required for each class.

Will I eat the food I make in a class?
Yes, you will eat all the dishes that you make at the end of the class. If you prefer taking the food you prepared home rather than eat it at the venue, we can provide a take away box for you. Please be aware that we suggest you put the meal in the refrigerator and consume it within a day.